Ghana with a population of over 20 million has only about 250,000 fixed telephone lines, mainly in Accra and Kumasi. With the advent of privatization in the telecommunication sector, there are presently six operators providing voice telephony and the number of telephone lines is said to have increased considerably. In spite of all these, the quality of reception is poor and a greater majority of people in the country are y et to have access to telephone services. There are also delays and difficulty in accessing telephone liines by private businesses. The problem of inadequate facilities and service delivery in the sector thus becomes pronounced.